How to Track 1688 Logistic Information of the Products I Purchased?

Tracking the delivery status of goods you've bought on 1688 is straightforward once you know where to look in the platform's buyer tools.

Where to Check Logistics Status

Enter the "My Ali" section and open the "Buyer Transaction Management" application to check the status of your orders under "Purchased Goods." If an order shows "waiting for the buyer to confirm receipt," click "View Logistics" to open the Logistics Information page, where you can see the delivery and transportation details for that transaction.

What to Do if Tracking Information Is Missing or Delayed

If there's no logistics tracking information available, it's recommended that you contact the corresponding courier's service hotline directly, or visit the courier company's website to look up the tracking number yourself. You can also contact the seller and ask them to provide the correct waybill number and logistics tracking details.

If the order status still shows "waiting for the seller to deliver the goods," it's worth reminding the seller to ship the item as soon as possible, since delivery can't be tracked until it has actually left the warehouse.

For dropshippers managing many 1688 orders at once, working with a sourcing agent like ZQ Dropshipping can simplify this process — consolidating logistics tracking across suppliers instead of checking each order individually inside 1688's buyer tools.